COVID-19 : How to handle your online presence in these times of uncertainty
The COVID-19 crisis has already, or will soon affect us all.
Our government authorities are working hard to get us all through this collectively.
But on a concrete level, what can you do to be proactive in these uncertain times?
Communicate with your customers.
Just like you, THEY want to be reassured. They want to know what is happening with your operations, your hours and what you’ve put into place to make sure everybody is safe.
We are YOUR communications department.
The web is your best tool.
This crisis will pass. China is already in recovery mode after a few months.
Our strategic actions have been more drastic and extremely efficient, so we should get through this quickly.
But to get through this with as little impact as possible, we must not panic.
We are here to help you!
We recommend posting a special message on your web site to address your clientele.
Are you still open? What measures has your company taken to stay open, or while you’re closed? Even if the situation evolves on a regular basis. We’ll do that for you.
Talk to them.
Your customers want, and will still want to do business with you after all this.
Keep them informed.
Our team is functioning at 100% through teleworking and none of our services have been affected. We remain at your service as usual. And we’re ready to do everything in our power to help you. Take this opportunity to review your service offers or product sales online.
Thank you and the best of luck, to all of us!
On behalf or the entire team,
Yannick Therrien
